Last updated: October 4, 2025
This Privacy Policy explains how Eden USA (“we,” “us,” “our”) collects, uses, and shares personal information when you interact with our website, request quotes, place orders, or receive event production and rental services.
This policy applies to information collected via https://www.edenusa.com, phone, email, our quote forms, and on-site services. It does not cover third-party sites or services we do not control.
| Category | Examples | Sources |
|---|---|---|
| Identifiers | Name, email, phone, postal address, order/quote IDs. | You (forms/phone), your organization. |
| Commercial Information | Quotes, orders, invoices, payment status (no full card numbers stored). | You; payment processors. |
| Internet/Network Activity | IP address, device/browser info, pages viewed, interactions, cookies. | Your device; analytics/advertising partners. |
| Geolocation (coarse) | Approximate location (e.g., from IP) or event address you provide. | Your device; you. |
| Photos/Video (events) | Event media you provide or authorize for portfolio/ops. | You; event partners. |
| Professional Info | Company, role, organizer contact details. | You; your organization. |
| Sensitive Personal Info | Payment token/last4 from processor; government ID only if required by law. | You; processor. |
We share personal information with service providers (e.g., hosting, delivery, communications, analytics, payment processing) under contracts limiting their use to our purposes.
Sale/Sharing for Cross-Context Behavioral Advertising: We don’t sell personal information for money. We may “share” limited identifiers and internet activity with advertising/analytics partners to show ads and measure performance. Opt out at our Do Not Sell or Share page.
We use cookies and similar technologies for essential site features, analytics, and advertising. You can control cookies via your browser. Some features may not work without certain cookies.
Submit a request at this page, email support@edenusa.com, or call 866.501.3336.
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure. We retain information only as long as necessary for the purposes above or as required by law.
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
We may update this policy from time to time. The “Last updated” date reflects the latest revision. Material changes will be posted on this page.
Questions? Email support@edenusa.com or call 866.501.3336.